In the face of the pandemic crisis we are currently experiencing, technology has been key to meeting the challenges faced by healthcare providers in delivering medical care. Telemedicine has become an essential tool for obtaining reliable medical care.
The Telemedicine is defined as the provision of remote medical services using telecommunications technology, such as computer, cell phone or tablet. For those of you who are not familiar with this system, it is an easy and safe way to consult with your doctor from the comfort of your home either for:
or medical follow-up
o order medication or refill medication
or attend to you if you feel sick
The connection is made through a platform that provides a secure link between the patient and the physician (it must be a "HIPAA Compliant" platform). Telemedicine is very effective in determining whether the patient should visit an emergency room or not. In addition, patients with acute conditions can be monitored and physician orders, lab orders and prescriptions can be sent.
How should you prepare for a telemedicine appointment?
It is important that you prepare in advance to make the most of your virtual consultation. Here are some "tips" that may help you.
- Check the camera and make sure your device (cell phone, tablet or computer) has a working microphone.
- Check the internet connection of your device or wifi. It is important to have the battery charged before starting your appointment.
- Find a quiet space in your home or office where there are no interruptions.
- Place the camera of your computer, cell phone or tablet at eye level. This will give the doctor a better view of you and facilitate communication.
- Dress comfortably but appropriately. Remember that this is a medical appointment.
- Avoid unnecessary interruptions.
- Notify the doctor if there is a person with you during your virtual appointment. That person can assist you and take notes on medical recommendations.
- Be prepared to discuss the reason for your appointment, including any recent symptoms, frequency or changes you have noticed. Have your list of medications and supplements handy.
- Inform if you are allergic to any medication.
- Have available laboratory results or recent studies.
Before finalizing your virtual consultation, please verify the following:
- If you understood what was discussed with the doctor. Take note of important indications.
- Do you have any doubts or questions? Ask any questions you may have regarding your treatment.
- That your medications were sent to your preferred pharmacy.
- If refills of your medications were requested (if applicable).
- Are there any laboratory or study orders?
- If you need a follow-up appointment. You can request it in person or virtually.
Among the medical conditions that can be treated virtually are the following: allergies, sore throat, asthma, muscle aches/back pain, bronchitis, colds, flu, arthritis pain, ear pain, diarrhea, constipation, migraine, sinusitis, conjunctivitis, heartburn and others.